How to Log In to Your MEXC Account

1. Logging In on the Web Platform

1. Visit the Official Website

• Open your browser and navigate to MEXC’s official website.

1. Click on “Log In”

• Locate the “Log In” button at the top right corner of the homepage and click on it.

1. Enter Your Credentials

• Email/Phone Number: Provide the email address or phone number associated with your MEXC account.
• Password: Enter your secure password. Ensure it’s accurate to avoid login issues.

1. Complete the Security Verification

• Solve the CAPTCHA or complete the sliding puzzle verification, if prompted.

1. Two-Factor Authentication (2FA)

• If 2FA is enabled, input the authentication code sent to your mobile device or generated by your authenticator app.

1. Access Your Account

• Click on “Log In” to access your MEXC account.

2. Logging In on the Mobile App

1. Download the MEXC App

• Ensure you have the official MEXC app installed. It is available on both Google Play Store and Apple App Store.

1. Open the App

• Launch the MEXC app on your smartphone.

1. Navigate to the Login Page

• Tap on the “Log In” option on the app’s main screen.

1. Input Login Credentials

• Enter your registered email or phone number and password.

1. Complete Security Steps

• Follow any additional security prompts, such as CAPTCHA verification or sliding puzzles.

1. Two-Factor Authentication (2FA)

• Provide the 2FA code if it’s activated for your account.

1. Log In

• Tap “Log In” to enter your MEXC account.

Troubleshooting Login Issues

If you encounter difficulties while logging in, follow these steps:

1. Forgot Password

• Click on the “Forgot Password?” link on the login page.
• Follow the instructions to reset your password via email or SMS.

1. Account Locked

• If your account is locked due to multiple failed login attempts, contact MEXC’s customer support for assistance.

1. Browser or App Issues

• Clear your browser cache or update the MEXC app to the latest version.

1. Check Network Connection

• Ensure your internet connection is stable.

Login Security Tips

1. Enable Two-Factor Authentication

• Protect your account by enabling 2FA via Google Authenticator or similar apps.

1. Use a Strong Password

• Combine uppercase letters, lowercase letters, numbers, and symbols for a secure password.

1. Beware of Phishing Scams

• Always verify that you are on the official MEXC website or app before entering login details.

1. Log Out After Use

• Especially on shared or public devices, always log out after accessing your account.